At a glance

Our Account Executive suits somebody who is customer-centric, mature and with strong relationship building, consultative and communication skills. The role focuses on identifying the needs of our key business customers i.e. restaurants and hotel groups, developing a rapport with them and following up incoming sales leads.

In order to acquire more restaurants and retain existing business customers, this role will spend the majority of their time engaging, and managing new and existing restaurant partners. You will need to be consultative in your approach and be their point of contact when issues arise. You should also be seen as their trusted advisor.

Ideal candidates should have a background in customer service, consulting or similar account management/product sales roles.

About the role

  • Follow up incoming sales lead and be consultative in solving their pain-points
  • Manage existing restaurant partner relationships, strengthen relationships, cross-sell and up-sell Chope's products that fit their needs
  • Develop market intelligence and insights regarding who's who and latest development in the F&B industry such as new restaurant opening, closure and key personnel movement
  • Attend key industry events and network with key influencers in the industry
  • Renew contract and negotiate terms and pricing with assigned partners
  • Manage client's expectations and be able to articulate their requirements back to operation and marketing teams
  • Execute other initiatives as assigned by the Head of Account Management / General Manager

Skills & experiences required

  • At least 2 years of experience in account servicing or consultant type role.
  • Able to communicate fluently and professionally in Cantonese and English
  • Skilled in building strategic business relationships
  • Proactive, detail-oriented, professional and mature
  • Able to persuade and negotiate with strong business acumen

While not required, the following skills/experience will be favourably considered

  • Passionate about food or lifestyle
  • Have an existing network of contacts in the food and beverage industry

What you’ll get from Chope

  • Meaningful work that allows you to fulfill your purpose by doing the biggest job you’ve ever done for a mission you believe in
  • Competitive salary
  • Staff discount on our site and corporate discounts
  • Substantial employee referral incentives

What is Chope?

The word “Chope” in Singapore means to reserve a seat in a fast food restaurant, sometimes by placing a packet of tissue paper on it. We provide software to restaurants to manage their businesses (https://www.chope.co/singapore-restaurants/join_us), a reservation platform (iOS and Android apps and web https://www.chope.co ) for consumers to book restaurants that’s also integrated with restaurants and partners like Google and Tripadvisor and a deals platform for consumers to get discounts on their dining. Founded in Singapore in 2011, Chope has offices in 7 cities across Asia. Happy dining!

We regret to inform that only shortlisted candidates will be contacted.